By Sarah Lewis

ISBN-10: 0749450711

ISBN-13: 9780749450717

Appreciative inquiry (AI) is among the most enjoyable and more and more famous ideas getting used to facilitate organizational swap. This booklet reviews AI extensive, illustrating the tactic of asking specific questions and envisioning the longer term, encouraging employees to think about either the optimistic and detrimental structures in position and to acknowledge the necessity to enforce switch. It demonstrates how AI may be essentially utilized via combining the talents, views and techniques provided the following right into a useful conversational method of organizational demanding situations. It additionally takes a glance at different strategies used to create switch via dialog. Case stories from enterprises that experience already built-in conversational equipment into their swap administration perform convey why the techniques are precious, why they're potent, and the way to generate such conversations your self.

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Additional info for Appreciative Inquiry for Change Management: Using AI to Facilitate Organizational Development

Sample text

Problems arise when organizations make a category error and fail to recognize that they are now dealing with a qualitatively different challenge. This failure of distinction arises as the logic-based problemsolving model is so pervasive that there is a tendency to perceive all issues of organizational change as issues of logical problem solving; and to treat them as such. Even change plan failure is taken not as evidence that the approach is at fault, but rather as evidence that the selected process has not been applied rigorously enough.

Is in our view both yes and no. Yes, because Appreciative Inquiry really does tap into the desire to approach organization development in new ways, which fit with, and have themselves been influenced by, postmodern thought. And no, because Appreciative Inquiry itself contains some very modernist elements, such as the design phase of the Appreciative Inquiry process. This very much appeals to the modernist desire for an ordered linear process 40  Understanding conversational approaches to change and solutions to well-defined problems.

Incidentally, the bodily ‘passions’ are seen as temporary dysfunctions that can have a disruptive effect on the mind. It is this understanding of the body as a machine that links Cartesian thinking to organizational functioning. We don’t have to look at organizational functioning too hard to see how this Cartesian dualism thinking continues to influence relationships in the workplace between those who see themselves as the organizational ‘mind’, licensed to direct and control the body, and those in the body of the organization, who are expected to do no more or less than they are directed.

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Appreciative Inquiry for Change Management: Using AI to Facilitate Organizational Development by Sarah Lewis


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